Business Leader Opportunity
We are seeking an experienced Business Operations Manager to lead our sales and service teams.
* Key Responsibilities:
* Optimize sales journeys, enhance customer service, and align functions with business goals.
* Lead a team of Small Business Account Managers to deliver growth and retention targets.
* Develop and implement scalable sales processes and workflows.
* Lead sales forecasting and pipeline analysis to drive individual and team adherence to targets.
* Drive continuous improvement initiatives across both departments.
* Build strong relationships with key stakeholders and internal and external business partners.
Required Skills and Qualifications
1. Sales and Service Leadership:
2. Proven ability to encourage and influence positive performance results and behaviours of team members.
3. Ability to coach and motivate individuals in using a