Job Role Overview
Audika is a world-leading hearing healthcare provider with over 200 clinics across Australia, delivering expert solutions and services to individuals with hearing loss. As a Clinic Coordinator, you will be instrumental in enhancing customer experiences and contributing to the success of our clinics.
Working closely with Clinicians and Hearing Technicians, you will provide high-quality hearing health care outcomes for all clients. Your key responsibilities will include collaborating with our clinical teams to ensure seamless service delivery, supporting clinic performance, and applying tailored client-specific sales strategies.
Key Responsibilities
* Collaborate with Clinicians and Hearing Technicians to deliver exceptional hearing health care outcomes for clients.
* Support clinic operations and enhance customer satisfaction as a Clinic Coordinator.
Requirements
* Proven experience in sales and customer service, preferably within retail, hearing care services, pharmacy, or allied health environments.
* Previous experience working with older demographics is highly desirable.
* Strong interpersonal communication skills and empathy are essential for supporting clients throughout their hearing journey.
* Higher School Certificate (HSC) or TAFE qualification is required.
Culture and Benefits
Audika values diversity and inclusivity, fostering a supportive culture that encourages employees to thrive and succeed. Our core values include trust, teamwork, innovation, and a can-do attitude.
This role presents an exciting opportunity for a passionate individual to make a positive impact on people's lives. If you have a strong desire to help others and excel in a dynamic environment, we encourage you to apply.