Job Opportunity
About a leading accident repair organization in Australia and New Zealand.
We provide quality and cost-effective repairs to our clients and work providers, as well as exceptional customer service. Our people are what make this possible and are therefore our focus.
About the Position
As an Insurance Loss Adjustor/Estimator, you will be responsible for undertaking quality workmanship to ensure vehicles are returned to their pre-accident condition. You will apply your knowledge of motor vehicles and your skills with computers while interacting with a range of people.
Key Responsibilities:
* Delivering excellent customer service to clients and work providers
* Achieving accurate quotes within given timeframes in line with average repair cost targets and industry standards
* Completing quotes onsite, off-site, and online as required
* Processing vehicles by conducting vehicle arrival inspections, including mapping and imaging
* Managing parts for repairs to ensure timely delivery and cost-effectiveness
* Coordinating with suppliers to record additional work in a timely manner
* Assisting with production management of the centre when needed
* Ensuring vehicles are repaired to their original condition
* Handing over completed repairs to customers
About You
* Proven experience in a similar role, including preparation of estimates/quotations in the automotive smash repair industry
* Experience with AudaNet is highly desirable
* Ibody experience is advantageous but not necessary
* Exceptional customer service skills, including building rapport with customers and work providers
* Highly professional and personable individual
* Strong systems experience and competent computer abilities
* Excel experience is beneficial but not essential
* Excellent verbal and written communication skills
* Ability to meet tight deadlines
* Capacity to problem solve with high accuracy and attention to detail
* Able to work effectively and collaboratively with the team
* Commitment to working safely
* High level of attention to detail
* Reliable, punctual, and hardworking individual
Benefits include:
* A supportive work environment
* Ongoing training and development opportunities
* Career advancement possibilities
* Latest tools, equipment, and processes
* An opportunity to earn significant income for skilled and efficient tradespeople
* Junior-Mid experienced tradesperson: AU$60-AU$80k per annum
* Mid-Senior tradesperson: AU$80k-AU$100k per annum
Please note that all applications will be handled confidentially.