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Are you passionate about retail, community, and sustainability? We’re on the lookout for a dynamic
Op Shop Manager
to provide leadership at our
Bundall store!
In this role, you’ll oversee daily operations, manage a dedicated team of staff and volunteers, and ensure our customers enjoy a welcoming and engaging shopping experience. As part of our large and expanding op shop network, you’ll also contribute to achieving sales targets, drive community donations, and support our mission of making a positive impact. If you’re ready to take the next step in your retail career and be part of an exciting growth journey, we want to hear from you!
Represent the RSPCA Qld Op Shop team and brand through your passion for all things preloved and second-hand and encourage the same within your team to create a positive supportive store atmosphere.
Work closely with the Op Shop Area Manager, to support the goals and mission of the RSPCA Qld.
Maintain a high level of customer service.
Train and support volunteers.
Drive sales to achieve set targets.
Oversee and review all goods for sale in the store.
Direct and monitor the daily register opening & closing procedures.
Maintain and periodically review the shop’s pricing list.
About you You’ll be a great communicator with top‑notch interpersonal skills. If this is the right role for you, your skills and qualifications may also include:
Confident in retail and must have demonstrated leadership experience in a retail environment (minimum of 2 years in a similar role).
Knowledge of fashion and clothing brands.
Strong written and verbal communication skills.
High level of organisational skills and attention to detail.
Sound computer skills.
Proven ability to work well under pressure.
Ability to supervise & provide direction to a small team.
Why Join Us?
Work Your Way: Embrace a flexible working environment that adapts to your life.
Comprehensive Support: Enjoy peace of mind with 8 weeks paid parental leave, flexible working arrangements, study leave, and even leave for your furry companions! Plus, access to counselling and mental health services whenever you need.
Perks Galore: From free on‑site parking to exclusive staff discounts, novated leases, free pet vaccines, and 40% off Royal Canin pet food, we’ve got you covered! And yes, you can even welcome a new best friend with free animal adoption options.
Grow with Us: Unlock your potential through expansive learning and development programs designed to elevate your career and skill set.
Animal Interaction: Your days will be filled with countless opportunities to connect with the animals in our care—every moment here has a tail‑wagging, heartwarming purpose.
Purpose‑Driven Impact: Join a mission‑driven organisation where every task you embrace makes a real difference to the welfare of animals. Be a part of something that truly matters!
Interested? Apply now, shortlisting may commence before the closing date, so apply today to be part of our mission!
Successful candidates will be subject to a Police Check. We conduct police checks to ensure the safety and well‑being of the community, staff, and the animals in our care. Candidates may also be required to undergo a pre‑employment medical assessment.
RSPCA Qld acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. RSPCA Qld is an equal chance employer, firmly committed to ensuring a fair and inclusive hiring process. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation, or gender identity.
To discuss opportunities within the RSPCA Qld please contact the Recruitment team at recruitment@rspca.com.au.
Application Questions
Which of the following statements best describes your right to work in Australia?
Employment offers are contingent on the completion of background checks, including National Police Certificate.
Do you have a current Police Check for employment?
Please indicate your Wage/Salary Expectations per year in Dollars excluding superannuation.
Have you previously managed a team in a retail or similar environment?
How many years experience do you have in a retail role?
If you were successful in the role, when would you be available to start?
Please consider any notice period you may need to serve with your current employer.
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