About the role
This is an exciting opportunity for an experienced Operations Manager to join McGrath Port Stephens' growing real estate team. Based in the vibrant coastal town of Nelson Bay, NSW, this full-time role will see you overseeing the day-to-day operations of the company, ensuring the seamless delivery of high-quality real estate services to our valued clients.
What you'll be doing
* Manage all operational aspects of the real estate business, including staff coordination, workflow optimisation, and budgeting
* Develop and implement strategies to drive business growth and improve operational efficiency
* Liaise with the executive team to identify and address operational challenges
* Oversee the recruitment, training and management of the administrative and support staff
* Ensure compliance with all relevant industry regulations and internal policies
* Foster a positive, collaborative work environment that encourages teamwork and customer-focused service
* Continuously identify and implement process improvements to enhance the overall customer experience
What we're looking for
* Significant experience (5+ years) in a similar operations management role, preferably within the real estate or professional services industry
* Property-related experience is preferred for this operations management position
* Proven track record of leading high-performing teams and driving operational excellence
* Strong problem-solving and decision-making skills, with the ability to think strategically
* Excellent communication and interpersonal skills, with the ability to effectively liaise with stakeholders at all levels
* Proficient in the use of real estate software and office productivity tools
* Training will be provided on our real estate software systems
* Tertiary qualification in business, management or a related field is highly desirable
* Australian work rights are required for this position
What we offer
At McGrath Port Stephens', we are committed to providing our employees with a supportive, inclusive and rewarding work environment. We offer a competitive salary, excellent career development opportunities, and a range of health and wellbeing initiatives to support our team. If you're passionate about real estate and driven to succeed, we encourage you to apply for this exciting role.
About us
McGrath Port Stephens' is a leading real estate agency, known for our exceptional customer service and innovative approach to the industry. With a strong presence in the local market, we pride ourselves on our ability to deliver outstanding results for our clients. Our team of dedicated professionals is committed to creating a positive and dynamic work culture that enables us to continually exceed our clients' expectations.
Apply now to join our team and take the next step in your career.