Join us as an Ecommerce Specialist at Kogan.comOur Marketing team has a fantastic opportunity for an Ecommerce Specialist to join us. This role focuses on visual merchandising of our product range across our websites, enhancing navigation and product discoverability.Reporting to the Head of Marketing Content & Merchandising, you will collaborate closely with the Purchasing team to develop a deep understanding of our product categories through market research and data analysis, aiming to create the best shopping experience for our customers.If you are customer-centric with a strong understanding of optimizing shopping journeys, this role offers a great chance to grow your career with an industry-leading marketing team and a pioneer in pure-play eCommerce!Please note, this position is internally referred to as an Online Merchandising Specialist.Responsibilities include:Managing online visual merchandising in accordance with brand guidelines for Kogan.com and its subsidiaries, including digital marketing campaigns.Gaining insights into categories and customer shopping behaviors through online research, collaboration with the Purchasing team, and analysis of tools like Google Analytics.Researching product specifications to establish sourcing standards from suppliers.Working with the Purchasing team to implement best practices in product merchandising and quality control.Maintaining and updating website content, including navigation, search optimization, and category pages, aligned with promotional and seasonal strategies.Conducting customer and competitor research to enhance category merchandising.Analyzing visitor behavior across channels and devices to prioritize customer experience in visual communication.Supporting data-driven decision-making through regular reporting and research.Partnering with various teams to support website improvements and ongoing content enhancements.Ideal candidate qualities:University degree in Marketing, Communications, or a related field.Experience or exposure to online merchandising, digital marketing, website layout, or customer experience functions, preferably in retail or eCommerce.Passionate about understanding consumer behavior and improving customer experience.Highly analytical, comfortable working with data and making recommendations.Experience with web analytics tools like Google Analytics is preferred.Exceptional multitasking skills to manage multiple tasks efficiently.Proficient in Microsoft Excel, including VLOOKUP and pivot tables.Inquisitive, proactive, and ready to work hard to deliver quality results.Why join Kogan.com?Work with an innovative team shaping the future of eCommerce in Australia and New Zealand.Enjoy autonomy, ownership, and a fast-paced environment with minimal red tape.Make a real impact with your work.Be part of a pioneering company leading the industry.Opportunities for career development and benefits like memberships, discounts, wellness programs, and more.How to apply:Upload your CV and Cover Letter detailing your interest and how you can contribute to Kogan's growth. Stand out with a tailored application demonstrating your knowledge of our business and operations. Be prepared for testing as part of our selection process.About us:Kogan.com is a leader in eCommerce in Australia, offering rewarding careers where your ideas matter and your skills grow. Join us to make a difference in the retail landscape of Australia and New Zealand.Note:Our vacancy close dates are subject to change as we review applications promptly. All new employees will undergo a police background check and must have full Australian work rights.
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