Workshop Manager I Global OEM | Mount Isa, Western QLD
For candidates that are interstate, relocation and housing assistance is on offer for you and your family to assist with relocating to Mt Isa, QLD.
Are you a passionate and driven Workshop Manager ready to take the lead in a dynamic, fast-paced environment? Join a growing global OEM and become part of an industry-leading team committed to excellence in equipment servicing and customer satisfaction.
In this pivotal role, you'll oversee workshop operations, ensuring all service and repair work meets OEM specifications and customer expectations. You'll coordinate field service activities, manage scheduling, and maintain high standards of safety, quality, and efficiency. From inspecting and quoting Normet equipment and service kits, to resolving technical queries and warranty claims, your expertise will be key to delivering outstanding results.
You'll also play a strategic role—reviewing procedures and implementing improvements, with a focus on performance metrics, you'll drive delivery targets, audit compliance and equipment uptime.
We're looking for a proactive leader who can mentor staff, liaise with customers and subcontractors, and uphold our commitment to safety and operational excellence. If you're ready to make an impact and grow with a global brand, we’d love to hear from you.
Our offer
- Competitive hourly rate, vehicle and tools of the trade - we ensure you are compensated fairly and in line with industry standards
- Relocation and housing assistance - for you and your family for candidates that need to relocate from interstate
- Ongoing job security – our Mt Isa Service Centre is growing!
- Access to local and global technology and training programs – your development matters
- Employee Benefits Program “Thrive” – providing you with perks, discounts and cash back incentives
- Employee Assistance Program – supporting you and your family members
- Employee Engagement Survey “We Care” – identifying what matters to you most and implementing action
- Tenure and Team Player Awards – recognising your accomplishments that align with our Company Values.
- Work for a renowned Global OEM - be part of an industry-leading team and industry-leading products and innovation
Your abilities
- Leadership – mentoring, motivating and developing staff to foster a positive, supportive and productive work environment
- Communication – building strong, supportive relationships with customers, internal stakeholders and staff through open communication, listening to other perspectives and providing constructive feedback
- Critical Thinking – assessing situations, making informed decisions based on data, facts and identifying potential risks that may impact upon service delivery, determining resolutions
- Scheduling and Resourcing – reviewing customer and delivery demands to plan and schedule work and staffing
- Safety – driving safety as a core part of the operations of the workshop at toolbox talks, reinforcing with staff that it is a shared responsibility to provide a safe workplace and identifying areas for improvement
- Compliance – ensuring staff are inducted on and remain compliant with, Normet processes, policies and procedures
- Productivity – developing and implement strategies to improve the efficiency of the workshop and the delivery to customers
Your experience and skills
- Minimum 5 years’ experience - in Mining, Manufacturing, Agriculture or Heavy Automobile Industries
- Certificate III Fitter or equivalent - Mechanical/Diesel
- Modification and repair of heavy mobile equipment – mechanical / electrical
- Production Planning – demand forecasting and scheduling
- Understanding Drawings and Schematics - engineering drawings, hydraulic, pneumatic, and electrical schematics
- Quality control systems – experience in and understanding the impact on a manufacturing business
- Environmental awareness and protection - relating to the manufacturing environment
- Computer skills - intermediate
- Driver’s License – current
- Full working rights in Australia is essential in order to be considered for this position.
The successful candidate must be able to successfully complete a pre-employment medical and obtain a National Police Clearance before commencement.
Why Join Us
Normet is a world-leading, innovative technology company that defines the future of underground operations in mining, tunnelling, and civil engineering projects helping our partners increase safety, sustainability, and productivity.
We believe our passionate team of 1,800 professionals in over 50 locations in 30 countries, are the heart and soul of our company, we aim to provide everyone with opportunities to reach their full potential, valuing the differences of diverse backgrounds and experiences. Become part of our journey - join us today.
Ready to Make an Impact?
Are you a passionate and driven Workshop Manager looking to take the next step with a growing Global OEM this is your chance to lead and shape the future of our high performing team in our Mt Isa Service Centre, Apply now!
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Normet is an equal opportunity employer cultivating a positive, diverse, secure, and supportive workplace environment. We provide a culture that welcomes individuals from all backgrounds and values their unique perspectives, experiences, and talents. We encourage applications from individuals of all backgrounds and experiences inclusive of Aboriginal and Torres Strait Islander peoples.
Come and share your courage to shine with us!
📌 Workshop Manager
🏢 Normet
📍 Mount Isa