Support Worker (Coffs Harbour Hub) - Female IdentifiedWant to make a difference within our localcommunity?
Join the New Horizons team as
a Support Worker and work within our Community Program.About the RoleSpecifically, this role provides psychosocial support and
works in partnership with people living with mental-ill health to live and
recover within the community in the way that they want to.
We strongly
encourage people with a lived experience of mental-ill health to apply for this
position.
We empower our customers by supporting them to build independence, identify and
achieve goals, engage in activities of daily life, and encourage genuine
connections within the community.
To work with us you have a positive, authentic, inclusive personality which you
bring to work with you every day.
Key ResponsibilitiesNew Horizons is in search of a Casual Female Support Worker
to work within our Coffs Harbour Community Program.
In this role you will be responsible for;1.
Collaborating with customers to develop individualised person-centered support plans that incorporate their identified wellbeing needs, their strengths, and their goals.2.
Providing support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication and personal care, as well as other support as required.3.
Supporting and encouraging our customers to participate in activities of their choice, such as; social, leisure, sporting, educational, employment activities etc.4.
Keeping customer records up to date on a daily basis using online systems and electronic databases.5.
Developing and maintaining professional relationships and networks with customers, families, caregivers and key stakeholders.6.
Supporting customers to navigate the sector to access any additional service they may require.Seeking out innovative ways to enhance the recovery journey and overall customer experience with New Horizons.What our customers want from you:We
took the time to ask our customers what they think makes a great support
worker.
"How do you compare to their ultimate wish list?"Our customers would like you to be; Punctual, friendly,
outgoing, non-judgmental, flexible, guided by lived-experience, persistent,
balanced, empathetic and practical.
Our customers also want you to know when to motivate, when to challenge, and
when to stop
What you will bring to the role:1.
Minimum Cert III in Disability, mental health, Peer Work, or equivalent2.
Valid NSW Drivers License (Class C), with ability to drive large cars and/or vans 3.
Willingness to obtain an Australian Federal Police Check, NSW WWCC and NDISWC to meet New Horizons employment criteria prior to commencing with us.4.
A strong set of values that guides your work, incorporating our organisational values of passion, integrity & respect.5.
Great computer skills with proven ability to use microsoft office and customer relationships management systems.Why join New Horizons and amazing benefits we offer?
1.
New Horizons pays above the award & penalty rates2.
Salary packaging options that reduce your taxable income and increase your take-home pay
Up to $15,900 for general living expenses and $ meal & entertainment & 3.
3.
Novated Leasing.4.
Fitness Passport – Discounted gym membership5.
Employee Assistance Program (EAP) for employees and family members.6.
Paid Parental Leave: Comprehensive leave to support growing families.At New Horizons, we are passionate about creating a unified
organisation where our teams work seamlessly together to deliver exceptional
service that enhances the lives of our customers while at the same time
improving employee experience and career development opportunities.
We align
our work with our organisation's values - fostering a culture
of collaboration, trust, and accountability.
As part of our team, you'll
be empowered to take initiative and use your talents to improve the lives of
our customers.
Together, we are a community committed to transforming lives
through our services, embracing challenges with creativity and adaptability for
lasting positive impact.