A fantastic opportunity is available for a Housekeeping Manager to join the team at Lancemore Lindenderry Red Hill Hotel. Reporting directly to the General Manager, this position leads a team of medium sized permanent and casual employees. The role includes both managerial and executive housekeeping responsibilities across 40 uniquely designed rooms, as well as our dining venues that beautifully blend indoor and outdoor spaces throughout all Melbourne seasons. The estate also features an indoor swimming pool.
About The Role:
* Lead a team of housekeeping attendants, managing tasks associated with rostering, stock takes and ordering
* People management responsibilities which include recruitment, performance management and employee engagement.
* Provide initial and ongoing training to housekeeping staff on the standard housekeeping procedures, including quality, productivity and safety standards.
* Monitor costs of housekeeping-related expenditure, and manage these in line with budgets.
* Manage staff rosters in alignment with the occupancy levels of the hotel.
* Above all, take ownership and an active role in the housekeeping, public area cleaning and guest service delivery of this stunning regional hotel.
* Attend regular meetings with department heads fortnightly, monthly and as required.
* Administrative and reporting requirements.
About You:
* You must have experience leading housekeeping or cleaning teams.
* You understand basic core competencies: Payroll %, Minutes per Occupied Room, Inventory Management (linen, amenities).
* You will have an eye for detail and be driven to continuously improve your output (quality and efficiency).
* You live in the region and have transport (there is no public transport).
* You understand that this is a hotel servicing guests seven days a week and are comfortable managing your time accordingly.
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