Job Requisition ID: 6196
Legal Entity: Monash Health
Location:
Clayton, VIC, AU, 3168
Employment Type: Part Time
Posting Date: 26 Oct 2025
Monash Health is a great place to work
Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people's homes.
Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.
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Administrative Officer – Emergency Department
* Monash Medical Centre, Clayton Emergency Department
* Healthcare Administration
* 12-month Maternity Leave Cover
* Night shift position
About Monash Health
As the largest public healthcare services provider in Victoria, Monash Health provides integrated health care services available to over 1.3 million people, representing 32% of the population of greater Melbourne. Further extending our newborn and children's specialties, in early 2017 we opened a new 230 bed dedicated Children's Hospital, co-located with Monash Medical Centre, Clayton. Victoria's largest healthcare service and one of only four accredited Academic Health Science Centers in Australia.
About the Emergency Department at Monash Medical Centre
Our Emergency Department at Monash Medical Centre, Clayton, is responsible for over 85,000 emergency presentations annually. With a mixed paediatric and adult treatment area. The department has 115 cubicles including seven resuscitation cubicles, decontamination facilities and isolation rooms.
About the Role
Your desire to help others, especially in urgent situations, will be well met by this job. You will be the first contact for many visitors to our emergency area. Our administrative officers are key to providing customer focused service to patients and their families. You will be working in a busy, team-based environment providing efficient and effective admin support to the clinical staff and directly contributing to optimum patient care and the function of the department. Your shifts will pass quickly in this busy environment as you respond to the varied needs of our consumers.
* Registering patient information
* Admissions, discharges, and transfers
* Administration and other clerical tasks
About You
We will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. You understand the ED is a fast paced, sensitive, and frequently changing environment, with that we will offer comprehensive training that will fully prepare you. To ensure
* Availability to work across a 24/7 roster is required.
* Exceptional interpersonal and communication skills
* Flexibility and reliability a must
* Have a desire and passion to learn new systems and process.
* Medical terminology (advantageous)
* Experience with EMR (FirstNet) and iPM (advantageous)
* Advanced keyboard skills
* Ability to multitask in a busy environment.
* Exceptional, effective communication skills
What you need:
* Proven healthcare administration experience
* Glowing referees from current or previous manager/managers
* Knowledge of Monash Health software systems would be advantageous, or the ability to learn them in a timely manner.
* Attention to detail coupled with ability to priority competing tasks and deadlines.
* Able to work autonomously as well as part of a wider multidisciplinary team.
* Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
* Subject to a clear police check
* Current working with children's check
* Full vaccination record
What's in it for you?
* Salary packaging
* On-site Fitness Centre
* Car Parking on-site
* Discounts on Private Health Insurance, Banking and selected Dell products
Monash Health recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. Any offer of employment will be confirmed on the successful outcome of a Police Check. As part of our selection process, you may be invited by e-mail to participate in an on-camera video interview.
For a confidential discussion and to explore the opportunity further,please call Vicki on
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the 'Application Guide'
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 10 November, 2025