Key Responsibilities:
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* Lead and develop a team to achieve sales goals.
* Provide exceptional customer service, assisting customers with product selection and technical advice.
* Maintain store presentation and merchandising standards.
* Tint and prepare paint products to customer requirements.
* Manage inventory and control stock levels.
* Process point of sale transactions and end-of-day procedures.
* Make local deliveries to trade customers as needed using company vehicles.
* Assist the sales team in growing trade, industrial, and retail business.
* Implement safety protocols in-store.
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Requirements:
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* Proven leadership skills complemented by experience in coaching, developing, and mentoring teams.
* Previous experience working as a 2IC in a customer service role in retail or sales.
* Strong people and customer engagement skills.
* A genuine desire to deliver outstanding service.
* Point of Sale system knowledge or equivalent technical expertise.
* Experience with stock handling and merchandising.
* Effective time management and planning capabilities.
* Resilience to handle work-related pressures.
* Autonomy to follow processes or implement meaningful improvements.
* An unrestricted driver's license and capacity to perform manual tasks.
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Benefits:
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* 50% discount on Haymes Paint manufactured products.
* 6% Medibank Corporate discount.
* 20% New Balance discount.
* Ongoing training and support.
* Access to workplace health and wellbeing initiatives.
* Professional development opportunities.
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About Us:
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Haymes Paint is a leading Australian manufacturer of premium paints, finishes, and protective coatings. We are committed to delivering innovative products and excellent customer service.