Job description
The Experience Lab is seeking a
people-focused Operations Coordinator
to help deliver transformative learning experiences that make a real impact. This role is ideal for someone who thrives in dynamic environments, loves connecting people and logistics, and takes pride in coordinating high-quality experiences.
About The Role
This is an exciting opportunity to join a collaborative and creative team that uses theatre, improvisation, and performance to bring workplace learning to life.
Based in Perth over a fixed term 4–6 month
period—with potential to extend—you'll play a central role in ensuring our training programs run smoothly and our projects stay on track.
You'll work closely with colleagues, facilitators, and clients to ensure training sessions run efficiently and meet The Experience Lab's delivery standards.
The position includes these key coordination functions:
* Liaise with clients to confirm presentation schedules and logistics
* Manage our internal booking system
* Coordinate with facilitators to ensure readiness and resource availability
* Communicate with delivery teams so everyone is aligned on roles, timing, and expectations
* Coordinate meetings, workshops, and rehearsals for cast, directors, writers, and clients
* Oversee quality assurance for all sessions
What We're Looking For
We're seeking someone proactive, organised, and adaptable, with a knack for problem solving and forward planning. You'll need strong communication skills and the confidence to pick up the phone to facilitate timely arrangements.
You'll excel in this role if you:
• Think several moves ahead and anticipate potential challenges
• Bring curiosity, warmth, and initiative to problem-solving
• Have background or qualifications in arts management, logistics, event coordination, or project planning
• Enjoy variety and are comfortable working in an environment where projects can change quickly
You'll report directly to the Head of Delivery and work in partnership with the Production Coordinator.
About The Experience Lab
The Experience Lab is a
Perth-based
experiential learning company specialising in professional development around themes such as Respectful Behaviours, Leadership, Communication, Diversity & Inclusion, and Safety.
Our clients include: State Government departments, Local Government, ASC, CBH Group, Chevron, Curtin University, Mineral Resources Ltd, TAFE, Rio Tinto, WesTrac, and Western Power.
Why Join Us
You'll be part of a team that believes learning should engage both the heart and the mind. You'll have autonomy, flexibility, and direct support from experienced leaders who value creativity and initiative. The role offers meaningful work supporting projects that help build safer, more inclusive workplaces across Australia.
We're looking for someone who can
start promptly
and may appoint a suitable candidate
before the application deadline
, so early applications are encouraged.
How to Apply
Please submit your CV and a cover letter outlining your relevant experience to
4:00pm on Friday 23 January.
Automatic applications and those without a cover letter will not be considered.
For more information, contact us at
All applicants will receive a response.
Job Summary
Coordinate logistics & support delivery in a creative team delivering workplace learning. Flexible, people-focused role 10-12hrs/wk.
Pay Rate:
$62,000 – $68,000/year FTE
Key Selling Points
* Meaningful – Contribute to programs that build respectful workplaces
* Variety – Work in a fast-evolving innovative business delivering creative events
* Flexible – Daily involvement enjoying adaptable hours