Overview
Mystery Shoppers Required - Shellharbour, Wollongong & Warrawong
Want to join a savvy team of Mystery Shoppers working for one of the top Mystery Shopping companies? Read on!
Mystery shopping provides you with the flexibility to work around your lifestyle and be your own boss. This is a fun and wide-ranging hobby job that will give you the opportunity to share your customer experiences while enjoying the products and services of our client’s clients.
Our client works with some of the biggest names in the business; brands who care deeply about their customer interactions, and who want to be “best in class” in their industry. You are being invited to participate in a rare prospect to experience first hand what they have to offer.
As a mystery shopper your feedback assists our client’s clients to measure their customer service performance and implement strategies to improve the customer experience.
Your role is to document compliance against company behaviours and practices, elevating their customer experience and helping them build a consumer preferred and trusted brand. You will help them to create an exceptional customer experience across every touchpoint.
Responsibilities
Document compliance against company behaviours and practices to elevate the customer experience and help build a trusted brand.
Assist in creating an exceptional customer experience across every touchpoint through accurate reporting of shopper experiences.
Qualifications
Eye for detail, good memory and excellent written communication skills; positive spelling and grammar are essential.
Access to a computer and the internet.
Reliable, self-motivated and able to contribute to a team and work around your lifestyle.
Additional information
If you are reliable, self-motivated and want to make a difference to customer service then this is for you.
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