As the appointee you will operate independently and provide support to the Platform Operations Lead with technical expertise in a variety of analytical and technical assignments that provide for problem diagnosis and solutions for services in the storage, computing and infrastructure software environment.About you A successful candidate will have broad experience across both private datacentre and cloud hosted platforms. You will have a strong understanding of enterprise application architectures and the underpinning services required to support them and be motivated to learn and develop new ways of delivering agile hosting platforms and foundation services leveraging Infrastructure as Code and other emerging capabilities.Applicants with highly developed skills in Microsoft Azure IaaS, Directory Services, Online Services like Exchange and Teams, VMWare Horizon VDI and skills in both Windows and Linux will be highly regarded.To be considered for this role, you will demonstrate: Relevant tertiary qualification or equivalent competencyITIL Certification or demonstrated experience in ITIL processes is desirableSubstantial relevant computing experience in standards, documentation, operations and technical maintenance of platforms and applications, in a diverse hosting environment including high availability configurations, orchestration, automation, performance analysis and recovery methodsAnalytical and problem-solving skills and the ability to interpret needs and recommend appropriate solutions within a changing environmentAbility to establish positive stakeholder relationships whilst always remaining fully customer focusedWorking knowledge of the Higher Education sector is desirable Note: Some afterhours work may be required and provision of a Current National Police Clearance will be required for the successful applicant.