Job Role
We are seeking a skilled and enthusiastic Bookseller to join our team on a temporary basis. As a key member of the store, you will play a vital role in creating a welcoming atmosphere for customers and ensuring they have an exceptional shopping experience.
Key Responsibilities
* Welcome customers with a smile and provide excellent customer service, consistently going above and beyond to connect readers with relevant titles and products.
* Maintain the visual appeal of the store, ensuring it is well-presented and efficiently run.
* Assist with unpacking and shelving deliveries, as well as tidying displays to create an engaging browsing experience.
* Process transactions at the register with speed and professionalism, providing a seamless service to customers.
Essential Skills and Qualities
* Demonstrate a positive attitude and a willingness to learn, performing tasks with energy and purpose.
* Show empathy and support towards colleagues, being willing to lend a hand and offer kindness.
* Engage with customers in a cheerful manner, consistently going out of your way to assist them.
* Display a willingness to acquire new skills and knowledge within the store environment.
Growth and Development Opportunities
* Develop a thorough understanding of the book subjects and categories we stock across fiction, nonfiction, and children's books.
* Apply this knowledge to maintain sections and present books in an attractive and engaging manner.
* Provide effective book recommendations to customers across various sections.
* Learn how to sell books in a positive and appealing way, supporting key sales objectives such as Monthly Picks, Book of the Year, Membership, preorders, etc.