Job Opportunity
We are seeking a Technical Support Specialist to join our team. This role will involve providing first and second-level support to users, managing helpdesk tickets, troubleshooting issues with Microsoft technologies, and ensuring high-quality service delivery.
* Manage incoming technical requests from users
* Troubleshoot complex technical issues using Microsoft technologies
* Maintain a high level of customer satisfaction through effective communication and issue resolution
Candidates should have over 2 years of relevant experience and strong interpersonal skills. The successful candidate will be part of a dynamic team focused on growth and user satisfaction.