Overview
Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. The Information Security Advisor provides a single point of contact for security-related activities for designated customer accounts and offers hands-on guidance in developing and implementing security policies. The role may involve security architectural work, operational support, and other duties to support the customer. Requires industry-recognized certification (CISSP) and project management skills.
Responsibilities
- Provide a single point of contact to the account management and delivery teams for all operational security activities for the customer account; maintain and oversee relationships for all delivery organizations providing security support.
- Manage the implementation of the Security Agreement and drive operational compliance; provide in-house consultancy on information risk management and advise on security controls for the account.
- Oversee the implementation and management of operational security activities, processes and policies (e.g., Security Incident Management Process).
- Track and assist in the resolution of reported operational security issues; recommend actions, review plans, and monitor remedial actions; manage security risks identified by reviews, audits, or changes in environment.
- Meet regularly with the account team (recommended at least monthly) to review security status, risks, issues, incidents, outstanding activities, and planned changes.
- Provide informal security assessments for Trustwave-delivered processes or architectures to ensure contractual information risk management and security controls are satisfied; review the delivery environment to identify security risks.
- Participate in change control activities for changes that may impact the customer\'s security posture.
- Serve as a dedicated focal point for managing security or anti-virus incidents in the customer\'s environment.
- Provide security-related education to ensure awareness of applicable security policies and processes; address questions about security policies and processes.
- Identify opportunities to improve security; research new security technologies and practices and recommend additional security services as required.
- Offer executive-level presentations for the account or client management and keep Trustwave senior leadership informed of account concerns.
Skills and Knowledge Requirements
Must have advanced skills/knowledge in several of the following areas:
- Information Security Operations
- Project Management
- Network Security Architecture & Administration
- Windows / Linux Administration
Understanding
- TCP/IP networking and routers/access control devices
- Vulnerability management
- Threat hunting and incident response concepts
- Intermediate knowledge of common technologies (SIEM, EDR, FW, IDS/IPS, AV, DLP, etc.)
Technology Experience
- SIEM technologies (Splunk, QRadar, LogRythm, Sentinel, etc)
- Firewall technologies (Palo Alto, Fortinet, Cisco, Check Point, Juniper, etc)
- Endpoint security technologies (Microsoft Defender, Carbon Black, Cybereason, Cortex, CrowdStrike, etc)
- Microsoft security suite (Sentinel, Azure, MDATP, etc)
Skills
- Excellent customer service and analytical thinking
- Strong communication, self-management, and team orientation
- Strong project management and attention to detail
Required
- At least 5 years of experience in Information Security or Networking
- Security certification(s) (CISSP, GIAC, Security+, Cisco, etc.)
Education
- A high school diploma or equivalent is required; a college/university degree is a plus.
This is a remote opportunity open to anyone legally authorized to work in Australia. Our flexible workplace philosophy, Moments That Matter, supports in-person collaboration when impactful; full-time remote employees may be required to travel occasionally based on team and business needs.
Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Additional
To All Agencies: Please do not contact Trustwave employees outside of the Talent Acquisition team. Resumes should be submitted via the Trustwave Agency Portal; agencies must have a valid fee agreement and be assigned to the specific requisition by Talent Acquisition. Resumes submitted outside this process will be the sole property of Trustwave, and no fee will be paid if a candidate is submitted outside this policy.
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