Mate & Matt's is a unique paddock to plate food & grocery store located on our working sweet potato farm on the rich red soils of the Cudgen plateau. We produce over two million kilograms of sweet potatoes annually across our Cudgen Road Farms farming operation and also operate a container style cafe on our farm 7 days a week.
Mate & Matt's operates 7 days a week and the successful candidate must be available early mornings and weekends where required. This is a casual position based in Cudgen, NSW, where you'll play a vital role in providing excellent customer service and maintaining the store's fresh produce displays including back of house preparation. Applicants should note that this position is a senior role within our organisation and while cash register operation is essential - it is not the main task of this role.
What you'll be doing
* Preparation & cutting of fresh produce for sale in shop
* Restocking shelves and arranging fresh fruit and vegetables in an appealing manner
* Ensuring the store's produce section is clean, tidy and well‑organised
* Checking stock levels, conducting stock takes and learning to place orders under supervision from the manager
* Stock rotation & cool room management in conjunction with our store manager
* Providing friendly and knowledgeable advice to customers on produce selection and storage
What we're looking for
* Previous experience in a retail or customer service role, preferably in a fresh produce environment
* Minimum of 2+ years of retail or customer service experience required
* Strong communication and interpersonal skills to provide excellent customer service
* Ability to work efficiently and effectively as part of a small team
* Physical strength to perform some heavy lifting as required
* Good problem‑solving skills and attention to detail
* Enthusiastic and friendly personality with a passion for fresh, quality produce & high end grocery items
* Current forklift licence considered highly desirable
What we offer
At Mate & Matt's we pride ourselves on creating a positive and supportive work environment and a team culture that feels like family. As a casual employee, you'll enjoy the flexibility to work around your lifestyle, as well as access to employee discounts on our high‑quality fresh produce. We also provide opportunities for ongoing training and development to help you grow your skills and progress your career. This role has the opportunity to progress into a an assistant manager role for the right candidate.
Employer of Choice
2025 Tweed Business Awards awarded Mate & Matt's a highly commended in the category of Employer of Choice for 20+ employees. Our employees are respected, valued and a key part of the service we are able to offer. We want you t join us
About us
Mate & Matt's is a long term, generational family‑owned fruit and vegetable store that has been serving the Tweed Coast community for over 25 years. We are committed to providing our customers with the freshest, highest‑quality produce and exceptional customer service. Our team is small, dynamic and considered. Being a team player is essential.
Our social media platforms are active and we believe tell the story of our unique family farming business. We encourage applicants to explore @matenmatts on instagram and facebook.
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