Take pride in making a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.
We are unique
Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits.
Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.
About the role
As a Customer Service Trainee, you will join the Customer Service team and learn how to provide Essential Energy's customers with a positive customer experience. You will ensure everyday excellence in every interaction and that we continue to provide customers with safe and reliable power.You will gain experience with customer-centric teams who are passionate about our customers and the service that they provide.
You will gain a Certificate III in Business and valuable skills through a combination of structured training from our Customer Service team, external training providers and on-the-job experience.You will have access to the latest training, ensuring your skills and knowledge are at the forefront of the industry. You will learn about interacting with customers, how to have a good eye for detail and how to use technology to do a great job every day.
One role is available in 2026, located in Port Macquarie.
About You
You are a passionate person who is excited to start your career within a supportive and inclusive team, where you will have the opportunity to work outdoors while gaining a nationally recognised qualification and making positive contributions to your local community.
Why Essential Energy
We offer competitive remuneration commensurate with skills and experience and 16.5% superannuation.
For information on our employee benefits (such as Fitness Passport, Apple, JB Hi-Fi and Dell Employee Purchase Programs and 26 weeks paid parental leave for primary and secondary carers) please visit our Employee Benefits page.
We are proud to be recognised as a WORK180 Endorsed Employer for All Women.
An energy network doesn't just keep the lights on… it's a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers.
It requires innovation, commitment, and collaboration to bring people together to solve the energy delivery challenges of the modern world.
Your potential will be realised, and you'll feel a real sense of purpose and satisfaction knowing you have a pivot role to play in delivering the energy of the future to the people who need it today.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent resident status.
This is an identified position and applicants must be Aboriginal and/or Torres Strait Islander, in accordance with Essential Energy's exemption under section 126 of the Anti-Discrimination Act 1977 (NSW) (the "Act") from sections 25 and 51 of the Act.
More information about the role, process and Traineeship Program can be found on our website. For further information please email careers@essentialenergy.com.au or call 1800 255 777.
Applications close on Sunday 24 August at 11:55pm (AEST).
Passionate people. Global thinking. Regional heart.
Building a better energy future.
Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability.
As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.
At Essential Energy, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. To discuss adjustment requirements, please contact careers@essentialenergy.com.au or call us on 1800 255 777.
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