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Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand. We offer families and travellers memorable experiences in beautiful natural settings, while preserving the environment and local culture. Traralgon Village is a welcoming lifestyle village for over 55's, providing a tranquil setting and a secure community.
ABOUT THE ROLE:
We are seeking an experienced Park Manager to oversee Traralgon Village's daily operations. This hands-on role requires a proactive leader to manage a team, ensure compliance with health and safety standards, and deliver high levels of guest satisfaction. The role is key to maintaining operational excellence and aligning park operations with Hampshire Property Group's values.
Key Responsibilities:
* Team Leadership: Inspire and manage staff to deliver excellent service and maintain park standards.
* Operational Management: Oversee daily operations, including guest services, maintenance, and housekeeping, ensuring compliance with regulations.
* Occupancy and Revenue Management: Manage bookings to maximize occupancy and revenue.
* Financial Oversight: Manage budgets, control costs, and maintain stock levels.
* Guest Relations: Foster a welcoming environment, addressing guest inquiries and concerns promptly.
* Collaboration: Work closely with senior management and the Property Manager to align operations with company objectives.
Who We’re Looking For:
* Experience: Proven background in hospitality, tourism, or park management.
* Leadership Skills: Ability to lead and motivate a team.
* Operational Knowledge: Strong understanding of park operations, booking systems, compliance, and maintenance.
* Financial Acumen: Experience in budgeting, cost control, and financial reporting.
* Communication Skills: Excellent interpersonal and written communication skills.
* Problem-Solving: Proactive and resourceful approach to resolving challenges.
* De-escalation/Conflict Resolution: Ability to remain calm in heightened situations.
Qualifications:
* Background in Hospitality Management, Business Administration, or a related field.
* Experience in daily operations such as booking systems, customer relations, revenue optimization, compliance, and team leadership.
* Current National Police Check and First Aid Certificate (or willingness to obtain).
Why Join Us?
Join Hampshire Property Group and enjoy career development opportunities. Lead a well-established team and manage a park in a central location with access to Canberra’s attractions. We support our managers with comprehensive onboarding, training, and a network of experienced leaders.
* Competitive Compensation & Perks: Base salary and on-site accommodation with utilities included.
* Comprehensive Onboarding: 10-day induction to learn our management processes and essential platforms.
* Professional Development: Opportunities to advance within a growing company that values autonomy, initiative, and results-driven performance.
How to Apply:
If you’re ready for a rewarding role in park management, submit your resume and a cover letter outlining your suitability for the position.
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Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? How many years' experience do you have in the hospitality & tourism industry? Do you have a current Police Check (National Police Certificate) for employment? How many years' experience do you have as a Park Manager? How many years of people management experience do you have?
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