We are seeking a dynamic and commercially minded Head Chef - Retail to lead the back-of-house operations across our exciting, high-profile food brands: PizzAperta Manfredi by Stefano Manfredi Steak & Oyster Co. by Sean Connolly Harriet’s Chicken New Town Thai The Opportunity This is a key leadership position responsible for driving performance, consistency, and quality across multiple outlets in a fast-paced environment. You will play a critical role in safeguarding brand integrity while delivering exceptional food experiences at scale. What You'll Be Doing: Lead and oversee all kitchen operations across the three retail outlets Ensure exceptional food quality, presentation, and consistency aligned with established brand standards Drive operational efficiency, managing labour, stock, and food costs effectively Maintain strict compliance with food safety, hygiene, and WHS regulations Mentor, develop, and inspire a high-performing kitchen team Collaborate closely with front-of-house leadership to deliver seamless, customer-focused service Monitor performance metrics and implement initiatives to improve commercial outcomes What You'll Bring: Proven experience as a Head Chef or senior multi-site kitchen leader in a high-volume environment Strong background working with recognised or premium food brands Demonstrated ability to manage multiple outlets or large-scale operations Exceptional leadership skills with a passion for team development and culture Strong commercial acumen with a focus on cost control and efficiency Deep understanding of food safety standards and compliance requirements A hands-on, solutions-focused mindset with the ability to thrive under pressure Knowledge of HACCP and food safety standards Willing to work a range of shifts including lunch and dinner as required Available to work across any of the 7 days a week including nights, weekends and public holidays Full Australian working rights Why You'll Love West HQ Attractive salary package aligned with your experience Full access to gym and pool facilities to recharge and reset Generous discounts across dining, accommodation, fitness and more Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday Recognition Program for all team members and GREAT staff offers Complimentary Lunch or Dinner served up in our very own staff room Uniforms and secure parking Apply Now! To learn more about West HQ visit www.westhq.com.au