Branch Customer Advisor – Banking – Brisbane South
Our people are customer obsessed. They prioritize the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer‐centric company in Australia and New Zealand.
Hours (5 days per week)
9:00am – 4:30pm Monday, Tuesday, Wednesday, Friday and 9:00am – 5:30pm Thursday.
Benefits
* Access to banking and financial services discount, including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set‐up for success.
Responsibilities
* Support NAB's Brisbane South branches by being the first point of contact for our customers; putting them at the centre of everything you do.
* Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
* Demonstrate our Smarter Banking options (self‐service and digital) for customers, making banking simple, easy and secure.
Qualifications
* A passion for delivering quality, gold‐class experiences for NAB's diverse range of customers.
* A team player with a keen eye for detail, ensuring every transaction is efficient and accurate.
* Customer‐centric thinking and an appreciation for inclusion and the diversity of our customers.
* No banking experience required – full training provided.
Diversity and Inclusion
We know that our people make us who we are. That's why we have built a culture of equity and respect, where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. We therefore encourage you to apply at your earliest opportunity.
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