Regional Operations Director
We are seeking a highly skilled Regional Operations Director to oversee the operations and sales for our Brighton region, reporting directly to the Chief Operating Officer.
* Deliver an exceptional member experience by building an extensive events calendar and fostering a vibrant community.
* Maintain impeccable standards across your site, ensuring operational requirements such as maintenance and cleaning are met efficiently.
* Troubleshoot facilities issues and ensure all sites are compliant.
* Drove occupancy through effective sales pipeline management, touring prospective members, retaining existing ones, and cultivating relationships within our ecosystem.
* Built and led high-performing teams, motivating them, training them, setting clear expectations, and driving a service-first culture.
* Continuously improved processes and questioned systems to enhance efficiency.
Key Skills and Qualifications:
* Proven track record of delivering exceptional results in operations management.
* Strong leadership skills with the ability to motivate and develop high-performing teams.
* Excellent communication and interpersonal skills.
* Able to think strategically and make informed decisions.
Benefits:
* Ongoing training and development opportunities.
* A collaborative and dynamic work environment.
* The chance to be part of a successful and growing organization.
About Us:
We are a forward-thinking organization dedicated to providing exceptional experiences for our members. We value innovation, teamwork, and customer satisfaction above all else.