What You'll Be Doing:
* Managing the store's daily operations – from stock control to staff scheduling
* Delivering exceptional customer experiences with a friendly, helpful attitude
* Handling phone and tablet repairs (full training provided – no experience needed)
* Visual merchandising to keep the store looking sharp and inviting
* Training and mentoring new team members
* Working closely with the owner on ongoing growth and improvements
* Managing sales targets, inventory control, customer service, repairs supervision, and financial reporting as part of daily operations leadership
What We're Looking For:
* Someone who's proactive, reliable, and ready to take ownership
* Interest in long-term career development and growing with the business
* Customer service experience is a big plus – even better if you've led a team before
* Retail or management experience highly valued
* A calm and confident communicator who thrives in a fast-paced environment
* No technical repair experience necessary – just a willingness to learn
* Basic phone knowledge required for repair operations
* Australian citizenship is required for this position
What We Offer:
* Full training in phone & tablet repair – learn a valuable, hands-on skill
* Supportive team and leadership who want to see you succeed
* Huge potential for career growth, pay increases, and future leadership roles
* A permanent role in one of Australia's most beautiful regions, just south of Queensland