Job Description
Deliver exceptional customer experiences by providing timely and effective support to clients. Resolve enquiries, process invoices, and manage phone communications with professionalism and empathy.
About the Role
* Manage incoming calls with excellent communication skills and a customer-centric approach
* Process administrative tasks related to client services
* Collaborate with providers to resolve client and provider issues in a prompt manner
About You
* Previous experience in customer-facing roles or similar environments
* Strong interpersonal skills and ability to work under pressure
* Proficiency in Microsoft Office applications