Motel Manager - Dandenong Ranges Premium Conference & Wedding Venue - Growth Opportunity
We are seeking an experienced Manager to lead the repositioning and growth of our beautifully presented 60-room hotel, nestled in the stunning Dandenong Ranges. This premium venue specialises in hosting groups of up to 124 guests and we are actively repositioning the property to expand our conference facilities and wedding market presence.
This role is suited to an experienced hospitality professional with strong business acumen, conferencing and entrepreneurial drive, seeking to make their mark in one of Victoria's most picturesque locations. The successful candidate will be comfortable driving growth in our wedding and conferencing operations, with experience in conference and/or wedding planning.
Key Responsibilities:
* Lead the strategic repositioning of the property to capture greater wedding and conference market share
* Actively drive growth in wedding bookings and conference business through relationship building and marketing initiatives
* Manage all guest relations including inquiries, experiences, check-in/out, and group bookings
* Oversee property reservations across all channels
* Conduct financial management and property accounting
* Compile comprehensive weekly and monthly reports
* Participate in weekly management team conference calls
* Lead and develop all property staff through recruitment, training, supervision and performance management
* Control labour costs and maintain operational efficiency and quality
* Maintain exceptional property and room standards through formal quality assurance processes
* Coordinate and execute conference and wedding events, ensuring seamless delivery and client satisfaction
* Oversee property maintenance and facility upgrades to support repositioning goals
* Ensure compliance with company policies and all legal/regulatory requirements
* Manage inventory levels to support all operations
* Escalate matters to as required
What We're Looking For:
* Previous hotel/motel management experience (essential )
* Conference and/or wedding planning experience with proven ability to drive business growth (essential )
* Strong customer service focus with ability to handle challenging situations professionally
* Entrepreneurial mindset with comfort in driving revenue growth and market positioning
* Excellent leadership and staff management capabilities
* Financial acumen and reporting skills
* Ability to work autonomously while being part of a supportive team
* High energy levels and commitment to service excellence
What We Offer:
* Competitive salary package with performance incentives
* Stunning location in the Dandenong Ranges
* Opportunity to lead a strategic repositioning project
* Full support from a dynamic and growing company
* Immediate start available
If you're ready to take on this exciting growth opportunity in one of Victoria's most beautiful locations and drive our wedding and conference business to new heights, we'd love to hear from you. Please submit your CV and cover letter.
Due to anticipated high application volume, only shortlisted candidates will be contacted for interview.