Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, supported and inspired by a collaborative community of colleagues around the world, and able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, inclusive world.
Job Description
As a Support Engineer at Capgemini, you will be responsible for managing Hyper-V hosts, maintaining VMs, RODC Servers for over 1,700 sites, supporting Cisco and Juniper Network Switches, Wireless Access Points, and LAN Controllers. You will drive continuous improvement through automation, execute application and platform changes, perform root cause analysis, and liaise with teams for incident resolution, all while adhering to ITIL standards. Flexible work arrangements include two days per week from home. Candidates should have existing Microsoft, AWS, and/or Cisco fundamental certifications.
Role and Responsibilities:
* Manage Hyper-V hosts, VMs, RODC Servers across multiple sites
* Support network hardware including Cisco and Juniper switches, wireless access points, and controllers
* Automate deployments and configurations to reduce manual effort
* Implement application and platform changes, releases, and service requests
* Conduct root cause analysis and suggest service improvements
* Collaborate with teams for incident resolution and corrective actions
* Follow ITIL guidelines for incident, problem, and change management
* Ensure all work is documented according to standards
Qualifications and Experience:
Minimum of one year experience in supporting IT environments, with a passion for client service. Experience managing Windows & Linux servers, network devices, Microsoft SCOM Alerts, SCCM, M365, Azure AD, and Google Apps is required. Scripting skills in PowerShell, Graph API, or Python are essential. Knowledge of Cisco, AWS, VMWare, Linux, and storage solutions is desirable. Certifications in Microsoft, AWS, or Cisco are preferred. Candidates should be adaptable, proactive, and eager to learn about industry innovations.
What You’ll Love About Working Here:
* Flexible work arrangements to support work-life balance
* Career growth programs and diverse professional opportunities
* Opportunities to earn certifications in AWS, Microsoft Azure, and more
Apply today!
Capgemini is a global leader in digital and technology transformation, with over 55 years of heritage and 340,000 team members across more than 50 countries. We help organizations accelerate their digital and sustainable transformations, delivering end-to-end solutions powered by AI, cloud, and data expertise. Join us and be part of something bigger.
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