Posted: 7 May
Offer description
Role
The 1000heads APAC team is looking for a talented Group Account Director to take on a dual role that blends client services expertise with hands-on social media execution.
You will take ownership of client accounts, executing the strategy, and working with your direct reports to plan the delivery of social media campaigns. You will be the point of contact for senior clients and face of new business pitches.
This is a fantastic opportunity to work with some of Australia's biggest brands such as Isuzu, EnergyAustralia, Live Nation, Hisense, and more.
Responsibilities
Strategic Vision
Working with senior clients and senior personnel at 1000heads, you will ensure that the account has a clear path forward. This involves developing a deep understanding of our client's business strategy and processes, working with clients to identify their overall strategy for social communications and where it fits into their wider organisation.
You will proactively work to constantly push clients forward and delight them with new and original thinking.
Client Experience
You will take overall responsibility for the client relationship ensuring a clear and transparent feedback loop into the agency. You will take on all top level account resource decisions, ensuring that 1000heads team members are intelligently positioned on the account and stay motivated and challenged.
Account Profitability
You will ensure that scoping is accurate and sensitive to the client's requirements and budgets. You will ensure that account-servicing levels are tracked, understood and managed.
Account Growth
You will take a proactive approach to client relationship development, identifying and understanding where strategic growth opportunities are, establishing new relationships and proactively proposing new concepts and plans that will take our client's business forward and open up a broader service offering for 1000heads.
You will take a leading role when responding to large campaign briefs and new business pitches. You will typically work with partners from other functions, helping to steer and craft both the strategic plan and the creative articulation of the idea.
Delivery of Social
You will take a high-level view on the delivery of work, ensuring creative assets produced are true to the client-approved plan, that performance targets are being met, streams are optimised when required and servicing levels are as they should be.
Requirements
* 10+ years of agency experience; tech or related industry is a strong advantage
* Ideally, experience with global tech brands and experience with executing campaigns that speak to and are centered around AI
* Strategically minded with the ability to interpret research and carry audience insight into messaging and social communications strategies
* Thrives on creativity with the ability to fuel and steer thinking that forms innovative and imaginative ideas
* Strong written, verbal communication, and presentation skills
* Holds a deep knowledge of the social media landscape and in touch with the new trends and behaviours constantly emerging
* Seasoned leadership ability with clear and transparent communication skills that assure clients and internal teams
* Established experience working within cross-agency teams
* An entrepreneurial spirit and a competitive edge
This job description acts as a guide to the key responsibilities and expectations of the role. You may be required to take on other reasonable and ad-hoc projects as needed.
About 1000heads
1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology, and culture. The company delivers social-first data, insights, strategic consultancy, and creative services to clients around the world including Google, SAP, Diageo, Gitlab, Ancestry, Isuzu, and UNIQLO.
1000heads has offices around the world in New York City, Los Angeles, Miami, London, Paris, Berlin, Dubai, Tokyo, Kuala Lumpur, Singapore, Sydney, and Melbourne.
We are an Equal Opportunities Employer, passionate about promoting an inclusive environment that celebrates and promotes diversity. We believe that diversity in our team generates better and bolder ideas, creativity, understanding, and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability, and other factors that have no bearing on an individual's ability to perform their job.
For more information on 1000heads, visit www.1000heads.com
