IT Infrastructure Specialist
The role of IT Infrastructure Specialist involves managing, maintaining and optimizing the organization's technology systems. This is a critical position that requires strong technical skills and attention to detail.
This specialist will be responsible for ensuring the reliability, security and performance of all systems and networks. They will work collaboratively with various departments to support the technological needs of the business.
This is an exciting opportunity to contribute to the technological efficiency of a dynamic retail organization. The successful candidate will play a vital role in supporting the company's mission to deliver exceptional service and value to our customers.
Key Responsibilities:
* Administer and maintain server and network infrastructure, including hardware, software and security systems.
* Monitor system performance and troubleshoot issues to ensure high availability and reliability of services.
* Implement and manage backups, disaster recovery plans and data integrity protocols.
* Configure and deploy new hardware and software solutions according to company standards.
* Manage user accounts, permissions and access controls to maintain system security.
* Collaborate with cross-functional teams to support application deployment and resolve technical issues.
* Stay informed about the latest industry trends and technologies to recommend improvements to existing systems.
* Document processes, configurations and procedures to enhance operational efficiency and knowledge sharing.
* Provide technical support and training to end-users as required.
Qualifications:
* Bachelor's degree in Computer Science, Information Technology or a related field.
* Proven experience as a Systems Administrator or in a similar role.
* Strong understanding of operating systems (Windows, Linux) and networking protocols.
* Experience with virtualization technologies and cloud services.
* Proficient in scripting and automation tools.
* Excellent problem-solving skills and attention to detail.
* Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.
* Relevant certifications (e.g. CompTIA, Microsoft, Cisco) are preferred.
Benefits:
* Health benefits fully paid for the employee.
* Healthy work environment.
* Flexible Paid Time Off Policy to help you balance work and personal life.
* 11 company holidays per year to celebrate and recharge.
* Paid parental leave to support you and your family.
* Learning and development allowance to foster career growth.
* A diverse, inclusive and fun team that values your unique contributions.