2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Company DescriptionAre you an experienced Dr's PA looking for a new challenge? One of our busy & growing Fertility Specialists is looking for a full-time Receptionist and Secretary to join her team based in Malvern.Job DescriptionWorking as part of a busy team, your role will involve providing high-level administrative support to a specialist, handling a range of duties to ensure the practice runs smoothly and patients receive the best care at every step of their journey.Duties and Responsibilities Include:Provide outstanding customer service and communication for patients via face-to-face, telephone, or email.Ensure an effective and seamless patient journey and experience.Manage all patient data, appointments, procedures, results, clinical files, correspondence, and accounts.Schedule and manage patient bookings using Genie Solutions software.Handle patient accounts, invoicing, receipts, and Medicare billing.Coordinate the specialist's diaries, including consultations, presentations, functions, and educational engagements.Manage surgery lists, hospital paperwork, liaise with hospitals, anesthetists, and assistants.Coordinate additional tests with pathology and imaging providers.Manage fertility treatment paperwork and procedures, liaising with fertility companies, nurses, and admin staff.Develop and maintain relationships with referring GPs, specialists, hospitals, nurses, and allied health professionals.QualificationsWe are seeking an experienced Receptionist & Secretary, ideally with support experience for a doctor or surgeon. Excellent communication, customer service, administration, and English skills are essential. Ability to prioritize, problem-solve, and adapt is important. Teamwork and flexibility are required to cover job-share arrangements. Experience with Genie Solutions is preferred but not essential, as training can be provided.Additional InformationThis is a great opportunity to support a renowned gynecologist and obstetrician with 17 years of experience, elevate your career, and focus on providing exceptional patient care. For questions about this position, contact manager@migynae.com.au.Seniority levelNot ApplicableEmployment typeFull-timeJob functionAdministrativeIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Genea by 2x.Get notified about new Receptionist jobs in Malvern, Victoria, Australia.
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