Overview
Job Description - Food and Beverage Attendant (HOT0BZKE)
Food and Beverage Attendant (Job Number: HOT0BZKE)
Work Locations
DoubleTree by Hilton Hobart, 179 Macquarie St, Hobart TAS 7000
A Food and Beverage Attendant affects every Guest experience with our restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.
Responsibilities
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquet facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
Understand menu content, any menu changes, and promotional activities
Keep your service area clean, tidy, and well-prepared
Efficiently manage the proper settlement of all customer accounts
Answer Guest queries in a polite and helpful manner
Qualifications
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Friendly, positive, energetic disposition
Committed to delivering exceptional guest service
Motivated to learn current skills and techniques
Smart and tidy, in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills in the local language
Flexible, reliable, and responsive to a range of work situations
Prepared to manage a variety of customer types, inquiries, and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
Cash handling experience
Why Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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📌 Food And Beverage Attendant
🏢 Hilton Worldwide
📍 Hobart