Exceptional Client Liaison Officer Sought
Job Description
The role of Commercial Client Liaison Officer plays a pivotal part in ensuring the highest level of professionalism and efficiency in delivering outstanding service to commercial clients.
This involves providing high-quality administrative support, maintaining client databases, coordinating quotes and proposals, and liaising with internal departments to ensure seamless service delivery.
Key Responsibilities:
* Provide exceptional customer service support to commercial clients
* Maintain and update client databases and service records
* Coordinate quotes, proposals, tenders, and marketing materials
* Liaise with internal departments to ensure seamless service delivery
* Manage bookings and logistics for on-site specimen collection services
* Conduct competency checks and support training initiatives for collection staff
* Troubleshoot client concerns with professionalism and urgency
* Assist in developing new business opportunities and service offerings
Required Skills and Qualifications
We are seeking an organised, proactive, and confident individual with a strong administrative background and a customer-first mindset. The ideal candidate will possess:
* Minimum 2 years' experience in administration, customer service, or account coordination
* Certificate or diploma in Business Administration (or similar) is desirable
* Strong interpersonal and communication skills, with a client-focused approach
* High-level organisational and time management abilities
* Confidence using Microsoft Office (especially Excel and Outlook)
* Experience with Asana or similar workflow tools is an advantage
Benefits
Clinipath Pathology offers a positive workplace culture and supportive environment. We are an Equal Opportunity Employer who values and encourages social and cultural diversity. Aboriginal & Torres Strait Islander People are encouraged to apply.
How to Apply
Apply via Seek. Please submit your resume along with a brief cover letter outlining your experience and interest in the role.