Medical Receptionist – Psychology Practice
Medical Receptionist – Psychology Practice
2 weeks ago Be among the first 25 applicants
Medical Receptionist – Psychology Practice
Full-time | Collingwood VIC | Must have Allied Health or Medical Reception Experience
Join The Mind Room – A Leading Psychology Practice in Melbourne!
We are looking for an experienced medical or allied health receptionist to be the welcoming face of our psychology practice. If you thrive in a busy healthcare environment, have experience with Medicare billing and practice management software, and live within a reasonable commute to Collingwood, we want to hear from you!
Location: Collingwood, Victoria
Salary: $27.17 - $29.60/hour based on experience, plus super and annual leave loading, with additional support for professional development; Level 4-6‘Support Services Employee’ under the Health Professionals and Support Services Award [MA000027]
Why Join The Mind Room?
- Work in a values-driven psychology practice making a real impact
- Be part of a supportive and professional team
- Career growth in clinic operations & client services
- Enjoy a excellent workplace culture in a modern Collingwood clinic
About the Role
As our Medical Receptionist, you will be the first point of contact for our clients and play a crucial role in ensuring smooth clinic operations.
Your Responsibilities:
- Front Desk & Client Support – Greet clients, answer inquiries, and create a welcoming environment.
- Appointment Management – Schedule and coordinate bookings efficiently.
- Medicare & Billing Administration – Process payments, Medicare rebates, and private health claims.
- Clinic Support – Work closely with psychologists and the operations team.
The full job description is available here > https://tinyurl.com/tmrfohmay2025
Who We’re Looking For
- 2+ years of experience in medical, psychology, or allied health reception
- 4+ years of client services experience
- Strong knowledge of Medicare, private health billing, and appointment scheduling
- Proficiency in practice management software (Halaxy experience a bonus)
- Highly organised with excellent communication and multitasking skills
- Resides within Melbourne’s inner suburbs and can reliably commute to Collingwood
- Availability for rotating early/late shifts & occasional Saturdays
Bonus Points For:
- Experience in a psychology, physiotherapy, or GP practice
- Knowledge of venue coordination and operations
- Accounts receivable experience
How to Apply
Send your resume + cover letter with the subject line Operations Officer - Front of House outlining your allied health experience to hr@themindroom.com.au
- Applications reviewed as received, final deadline: 30-May-25 (we reserve the right to close the selection process at any time)
- Only applicants with the right to work in Australia will be considered.
- As part of our commitment to thorough HR practices, we will notify all applicants of the outcome of their application.
Seniority level
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Mid-Senior level
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📌 Medical Receptionist – Psychology Practice
🏢 The Mind Room
📍 Williamstown