Expression of Interest - Senior Claims Service Consultant 2025Expression of Interest - Senior Claims Service Consultant 20251 week ago Be among the first 25 applicantsExpression of InterestSENIOR CLAIMS SERVICE CONSULTANT | MULTIPLE LOCATIONS | HYBRID WORKINGWe are actively seeking individuals with talent and expertise in this specific role to join our growing talent pool. If this opportunity interests you, we welcome you to submit an application and we will reach out to you, should a suitable position arise, thank you.At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.Expression of InterestSENIOR CLAIMS SERVICE CONSULTANT | MULTIPLE LOCATIONS | HYBRID WORKINGPlease note: We are actively seeking individuals with talent and expertise in this specific role to join our growing talent pool. If this opportunity interests you, we welcome you to submit an application and we will reach out to you, should a suitable position arise, thank you.At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.You'll be responsible forReviewing and identifying claims that do not fall within the scope of policies, to ensure the correct outcome has been made.Liaising with stakeholders to discuss outcomes and dispute resolution.Prepare and draft appropriate documentation to stakeholders when required.Develop customer relationships to understand and meet their needs, delivering a positive customer experience.Maintain knowledge of insurance guidelines, legislation, regulations, and court decisions, recommending policy changes for continuous improvement and compliance.About YouDemonstrated claims management experience in a complex Customer Service environment.Ability to optimise business value by delivering high-quality services and positive customer experiences.Possess technical knowledge of relevant insurance lines and associated legislation.High attention to detail and technical proficiency with systems, software, databases, and communication tools.Proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities, adept at balancing understanding, empathy, and compassion with achieving optimal commercial outcomes for AAL.What's On OfferBe part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.Insurance products, deals, and discounts across a great range of retail, tech, and travel brand and offers for health and well-being.Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.About AllianzAt Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.Adjustments and supportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.Join us. Let’s care for tomorrow. www.allianz.com.au/careersSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Information Technology, and SalesIndustriesFinancial Services and InsuranceReferrals increase your chances of interviewing at Allianz by 2xGet notified about new Senior Services Consultant jobs in Pimpama, Queensland, Australia.We're Hiring: ICT Business Analyst Location: Gold Coast, QLD | Full-TimeGold Coast, Queensland, Australia 1 day agoSenior Human Resources Consultant - South East, Business PartneringSenior Human Resources Consultant - South East, Business PartneringEight Mile Plains, Queensland, Australia 6 days agoExpression of Interest - Senior Claims Service Consultant 2025Pimpama, Queensland, Australia 5 days agoGold Coast, Queensland, Australia 1 month agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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