What this job involves
At JLL, we're seeking a Senior Facilities Manager for the delivery of the Facilities services to operate and maintain for our health services client. Role delivery includes focus on health facilities and designated financial, technical, maintenance, procurement, asset and vendor management programs, oversight of catering, linen and waste management services in accordance with company policies, procedures and processes.
Key responsibilities
* Oversight of catering services and delivery
* Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works
* Responsible for the delivery of customer and property services to a portfolio
* Carryout building inspections and complete associated reports within the governance timeframe for the allocated portfolio
* Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with client and Base Building Management
* Learn and understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible. Ensure that current contracts are maintained to provide necessary supplies and services
* Assist ensuring compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliant environment
* Deliver and support facilities-related projects in line with agreed budget or works plans, ensuring close interaction with affected business units
Required Qualifications
* Tertiary qualifications in Property, Facilities, or Trade related fields desirable but not mandatory. Demonstrable experience within a similar role or Facilities supporting environment will be well regarded
* 3+ years of proven experience working in corporate real estate / facilities related fields.
* Experience with Office Relocations, Defects Management and Contract Amendments and Management would be highly desirable.
* A demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract into clear and logical reports with a particular attention to detail.
* Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint, Teams and Outlook.
* An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement
Preferred Qualifications
* Prior experience in facilities, property management, or related field preferred
* Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageous.
* Understanding of basic technical aspects of property (Mechanical/HVAC system, Chiller system, Fire Protection system, Electrical system) is advantageous
* Experience with office relocations, defects management and vendor contract amendments and managements.
* Experience in front and back office processes is required with administration skills, preferably in the FM space
* Strong customer service focus and people skills, and ability to interact with a wide range of client staff and demands
* Strong PC literacy and proven ability to manage daily activities using various systems, including work order management platforms
* Demonstrated experience with client reporting and preparation of reports
What to expect from us
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number MPREQ490302
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