Your tasks:
* You will handle software installations of new equipment
* Independent assumption, analysis and rectification of hardware and software malfunctions on Mühlbauer machines
* Carrying out 1st and 2nd level IT support in writing, by telephone and via remote maintenance
* Implement software updates
* Installation, configuration and testing of Mühlbauer software
* Doing customer tests and training
* Support of customers during the ramp-up phase
* Administration, maintenance and optimization of software systems
* Willingness to take over on-call duties occasional
* Within the scope of our software product portfolio you will be on short to mid-termed service trips worldwide
* You prepare service reports and customer documentations
Your profile:
* Well-founded completed education (university, technical college, IT specialist or comparable education)
* Knowledge of SQL and Oracle databases
* Practical experience with Linux
* Good basic knowledge of programming (e.g. C++, C# or Java)
* Very good knowledge of general IT systems (MS-Office, Windows, VM)
* Willingness to travel worldwide
* Good communication skills
* Good written and spoken English skills
* Distinct ability to work in a team
* Have a class 3/B driver's license
We offer:
* Modern working environment with friendly colleagues
* Extensive further development of own competences
* Comprehensive support
* Vacation and Christmas bonus
* Attractive industry-oriented remuneration
* Permanent employment contract
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