**Job Description:**
We are seeking a seasoned supply chain expert to lead our operations into the future. As the Head of Supply Chain, you will be responsible for optimizing end-to-end supply chain processes, including Sales & Operations Planning (S&OP), logistics, and customer service.
Your key responsibilities will include overseeing the complete supply chain process from demand planning to final delivery, focusing on Customer Service, Production Planning, Distribution, and Warehousing. You will also develop and implement a risk management strategy to address production capacity and identify potential disruptions.
In addition, you will manage supply chain costs and ensure budget compliance while driving cost-saving initiatives. You will work closely with cross-functional teams to ensure an efficient flow of goods and information, aligning supply chain strategies with business objectives.
**Key Responsibilities:**
* Oversee the complete supply chain process from demand planning to final delivery, focusing on Customer Service, Production Planning, Distribution, and Warehousing.
* Develop and implement a risk management strategy to address production capacity and identify potential disruptions.
* Manage supply chain costs and ensure budget compliance while driving cost-saving initiatives.
* Ensure a high level of customer service by managing the interface between internal teams and external stakeholders.
* Establish and maintain strong relationships with key suppliers and clients to ensure alignment on goals and expectations.
* Develop detailed short- and long-range plans/schedules to optimize resource allocation and meet customer demand.
* Prepare accurate demand forecasts using historical data and market trends, continuously monitoring forecast accuracy to reduce errors.
* Coordinate with suppliers and production teams to ensure timely availability of materials and finished goods, while managing inventory levels effectively.
* Oversee warehouse operations including receiving, storage, and shipping, implementing best practices for layout and safety.
* Monitor logistics performance and implement improvements for on-time delivery, cost efficiency, and compliance with regulations.
* Track and analyze key supply chain performance metrics and initiate process improvements aimed at increasing efficiency and reducing costs.
* Foster a culture of continuous evolution within the supply chain.
**Required Skills and Qualifications:**
To succeed in this role, you will need:
* 10+ years of solid experience in supply chain management, particularly in FMCG and high-volume production.
* Proven expertise in S&OP, demand/supply planning, logistics, and warehouse management.
* Strong analytical, problem-solving, and leadership skills.
* Experience with ERP systems and knowledge in GMP and WHS legislation is advantageous.
**Benefits:**
As a member of our team, you can expect:
* A dynamic and supportive work environment.
* The opportunity to shape strategy and contribute to the overall success of the organization.
* Exclusive access to company products.
* A comprehensive compensation package that includes a competitive salary and benefits.