Medical Office Support Specialist
This role requires an individual to provide exceptional support in a medical office environment.
* The ideal candidate will warmly greet and assist patients, ensuring their comfort and care throughout their visit.
* Accurately schedule appointments, manage the appointment book, and maintain accurate patient records.
* Process payments efficiently and effectively.
* Manage incoming phone and email inquiries, providing timely and professional responses.
* Contribute to maintaining a clean and organized workspace by tidying up consult rooms and other areas as required.
Requirements:
* Previous experience working in an administrative or reception role within a healthcare setting is highly valued.
* Proficiency with medical practice software (such as Best Practice) is considered a significant asset.
* The successful candidate will possess excellent customer service skills, a commitment to delivering high-quality patient care, and a strong team-oriented approach.
* Reliability, dependability, and excellent communication skills are essential for this role.
Key Qualities:
* A friendly, approachable demeanor, combined with a professional presentation.
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
* Authorised to work in Australia.