General Manager – MOM Darwin
Darwin City, NT | 400-bed Hostel, Bar & Café | Full-Time, Hands-On Leadership Role
About Us
MOM Darwin is not your typical hostel – we're a vibrant 400-bed party hostel with a rooftop pool bar, busy café, and a reputation as one of Darwin's most energetic travel hubs. We've been operating successfully for over 5 years and are now looking for a driven, strategic, and hands-on General Manager to lead our next stage of growth.
This role is as much resort management as it is hostel leadership: you'll be across every area of the business, from people and operations to revenue and growth. The business is profitable, well-established, and backed by directors who are ready to invest in new ideas and projects.
The Role
As General Manager, you will:
- Oversee the day-to-day operations of all departments – accommodation, bar, café, and events.
- Directly manage three department heads: Assistant/Hostel Manager, Reception Manager, and Bar Manager, ensuring they are supported, motivated, and driving results.
- Work closely with the directors on strategic growth, business development, and revenue generation – both from existing streams and new initiatives.
- Take a lead role in renovations, property upgrades, repairs, and maintenance, including liaising with landlords, property managers, and trades.
- Be customer-facing when required, especially during quieter wet-season periods, stepping into operational roles to help save on costs.
- Drive efficiency, staff performance, and time management across the business to ensure a high-performing culture.
- Represent MOM Darwin at an industry level – liaising with tourism partners, suppliers, contractors, and community stakeholders.
What We're Looking For
The ideal candidate will be:
- A proven leader with experience in hospitality, resorts, hotels, or large-scale hostels.
- Minimum 3-4 years of management experience in hospitality or resort operations is required.
- Commercially savvy with strong skills in operations, budgeting, and business growth.
- Full venue P&L; responsibility and financial management experience is essential.
- Hands-on and adaptable – just as comfortable on the desk or in the bar as you are in strategy meetings.
- Highly organised, with excellent time management and the ability to juggle competing priorities.
- A natural people manager who can get the best out of teams, build culture, and hold staff accountable.
- Experience managing teams of 20-40 staff is required.
- Comfortable taking ownership of projects, renovations, and property matters, not just day-to-day operations.
- Someone with energy, ideas, and drive – who thrives in a fast-paced, dynamic environment.
What We Offer
- A full-time, senior role with scope to make your mark and take the business to new heights.
- A profitable, high-volume operation with the backing of experienced directors ready to invest in growth.
- Prospect to lead one of Darwin's most iconic accommodation and nightlife venues.
- A dynamic, supportive environment where your creativity and ideas will be valued.
- Salary package commensurate with experience + performance incentives.
How to Apply
If you're ready to take on the challenge of managing a one-of-a-kind hospitality business and want to be part of MOM Darwin's next chapter, we'd love to hear from you.
Apply with your CV and cover letter
Australian work authorisation is required at time of application.
📌 General Manager –
🏢 MOM Darwin
📍 Darwin