Customer Experience Champion
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Foster exceptional customer interactions and drive sales growth through personalized service and innovative strategies.
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About The Role:
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The Customer Experience Champion will play a crucial role in driving store success by championing customer-centric standards and coaching team members to achieve their goals.
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Key responsibilities include managing sales floor operations, ensuring key performance indicators (KPIs) are met, and supporting operational workflows.
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Collaboration with the Visual Lead is necessary to maintain visual merchandising standards and improve sales environments.
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Ideal Candidate:
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The ideal candidate has experience in a high-volume retail environment, demonstrating the ability to manage a busy sales floor effectively.
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They should possess excellent organizational and analytical skills, allowing them to identify challenges and develop actionable plans.
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A strong focus on customer experience is essential, with the ability to create memorable and personalized interactions with clients.
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The candidate must be adaptable, able to think creatively and quickly in a dynamic retail setting.
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Physical stamina is required, as the role involves standing for extended periods and lifting items up to 50 lbs.