**Full time, fixed term or secondment opportunity until end of January 2026 - located at Darlington Campus (J12), within the Faculty of Engineering (4 Days on-site)**
- **Opportunity to provide education support in a Faculty**that is a passionate leader in creating a digital, sustainable and healthier future**
- **Base Salary $103,185 - $111,237 p.a. (HEO6) + 17% superannuation**
**About the opportunity**
The role reports to Faculty level but day-to-day report to the respective school manager. Flexibility, dealing with ambiguity and adaptability are key as we are working through a renewed operating model.
Being an _agile _staff member not only enhances your adaptability and problem-solving skills but also positions you as a valuable asset across multiple areas of the university. It's a strategic career move for someone looking to build a broader strategic perspective, expand their professional network, and open up future opportunities.
Your key responsibilities will be to:
- maintain a comprehensive understanding of the student life cycle including enrolment, special considerations, appeals, exams etc for both undergraduate and postgraduate students
- provide targeted support to large units and/ or specific highly productive academics
- Work on ad-hoc projects for schools
- assist with committees and work with the relevant professional staff and academic roles to support Engineering students
- provide high level support and assistance in relation to course management and, students across our coursework programs as well as academic staff
- work across education services teams in peak
- times and closely collaborate with schools and their education staff
**About you**
The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a highly motivated **Education Support Officer**who has:
- a tertiary qualification with some relevant work experience; and/or equivalent combination of relevant experience and training
- effective and tactful communication skills (both verbal and written) together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods
- excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes
- superior computer skills, experience with Microsoft Office (in particular Excel) together with experience operating with large, corporate-level database and information systems
- experience delivering education programmes, preferably in a tertiary education environment
- experience working in a tertiary environment with working knowledge of using Learning Management Systems such as Canvas, together with sound understanding of timetabling/rostering of student activities.
**Work Rights**
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.
**Pre-employment checks**
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
**EEO statement**
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
**How to apply**
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the **Apply**button at the top of the page.
If you are a current employee of the University or a contingent worker with access to Workday, please login into your **Workday**account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
****The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
**Applications Close**
Sunday 17 August 2025 11:59 PM