Job Opportunity Overview
The role of National Franchise Manager presents a key opportunity to drive performance nationwide for a reputable brand. As the strategic leader, you will take ownership of performance and growth while contributing to the development of one of Australia's most respected brands.
You will be the driving force in implementing cutting-edge systems and processes to help franchisees scale, grow revenue, and increase profit. Your leadership will yield direct results as performance improves, franchisee satisfaction increases, and new locations come online under your guidance.
The focus will be on developing and coaching Franchise Area Managers to become high-performing leaders who can effectively support franchisees and drive regional results. Key areas of emphasis include system optimisation, compliance and operational excellence initiatives, training program development, and cross-functional collaboration.
This is an exciting opportunity for someone with a proven track record of achieving sales targets and improving performance across dispersed teams. The ideal candidate will have experience using KPI-driven methodologies and business planning tools, and will thrive on the variety this role offers.
Key Responsibilities:
* Develop and implement innovative systems and processes to enhance franchisee skills and enable repeatability and revenue/profit growth
* Compliance and operational excellence initiatives ensuring brand consistency across all locations
* Training program development covering everything from commercial acumen to customer service excellence
* Cross-functional collaboration on supply chain optimization and product innovation
Requirements:
* A proven ability in financial management, budgeting, and revenue growth strategies
* Excellent coaching and communication skills with cross-functional collaboration experience
If you've been curious about roles such as Regional Operations Manager, Network Development Manager, or Head of Growth, then we would love to hear from you.