As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insight, our passion for luxury travel inspires us to create warm, sophisticated experiences for those seeking a richer perspective on the world.
As Australia's first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the lush surrounds of Sanctuary Cove.
We are currently seeking a Bell Attendant (Casual) to join our Front Office team.
Your Day to Day
* Deliver a warm and professional welcome to guests on arrival, setting the tone for a seamless luxury experience.
* Assist with luggage handling, valet parking and transportation arrangements.
* Provide knowledgeable local recommendations and respond to guest enquiries with confidence and care.
* Log and coordinate guest requests accurately, ensuring timely follow-up and resolution.
* Work collaboratively with all resort departments to ensure a smooth and memorable stay from arrival to departure.
This is an active, guest-facing role where personal presentation, initiative and attention to detail are key.
What We Need From You
* A genuine passion for guest service and creating memorable first impressions.
* Previous experience in a hotel or customer service environment preferred, but not essential.
* Strong communication skills and the ability to remain professional in a fast-paced setting.
* Excellent attention to detail and commitment to luxury service standards.
* Physical capability to lift, push and pull items up to 30kg.
* A valid, unrestricted Australian driver's licence.
* Flexibility to work a rotating roster, including weekends and public holidays.
* Full Australian work rights.
What We Offer
Join our extraordinary world — a place where you can be yourself, grow your career, and be part of a supportive and inspiring team.
You'll enjoy a suite of benefits designed to support your wellbeing and professional development, including:
* Global hotel and F&B discounts across the IHG network
* IHG's lifelong learning and career development programs
* IHG Career Milestone celebrations
* Transfer of entitlements as you move and grow within IHG
* Access to retail discount programs
We're proud to be IHG — and we know you will be too.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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