Job Title:
Guest Experience Host
Overview of the Role
The Guest Experience Host is responsible for providing exceptional customer service and ensuring a seamless experience for owners and guests. This role involves greeting and registering guests, providing information on local area attractions, and completing department-related paperwork.
Key Responsibilities:
* Deliver outstanding customer service and ensure guest satisfaction
* Provide expert knowledge of local area attractions and services
* Ensure all departmental tasks are completed accurately and efficiently
* Communicate effectively with resort operations team to facilitate a smooth check-in experience
Requirements:
* Previous experience in a similar hotel position
* Excellent communication and interpersonal skills
* Enthusiastic, self-motivated, and positive individual
* High levels of computer literacy
Career Growth Opportunities:
This role offers opportunities for career growth and development within a value-driven organization. Some benefits include:
* Discounted hotel stays across Australia, Fiji, New Zealand
* Access to great career development opportunities