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Assistant facilities manager

Melbourne
JLL
Building Maintenance Officer
Posted: 27 July
Offer description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

Work at a prestigious Collins St client site as Assistant Facilities Manager! Combining hands-on facilities management with stakeholder engagement to drive continuous improvement. You'll support both JLL and client operations through administrative expertise, reporting, and daily facilities management.

This is a fixed term contract from September 2025 - August 2026.

A snapshot of the role:

Prepare and distribute monthly reporting packages and KPI dashboards for JLL teams

Manage utility accounts, including address verification and master data maintenance

Coordinate vendor meetings for multiple stakeholders, documenting all outcomes

Process purchase orders and invoices for various client operational needs

Monitor work orders, invoices and compliance requirements across property portfolios

Maintain organised digital systems including Property Hub database and file structures

Support property roll in/out procedures including utility connections and disconnections

Assist with site inspections nationwide and provide emergency response support

Build and nurture client relationships at multiple organisational levels

Continuously evaluate contracts and processes to deliver optimal value and efficiency

Ensure the Operational Risk Management process is implemented and maintained.

Sounds like you? This is what we are looking for:

If you're a confident self-starter, and you love building client relationships then this is the role for you! You've got excellent communication skills and a strong customer service focus. You adopt a hands-on approach to problem solving and can juggle multiple tasks in a dynamic workplace. You think on-the-go and can collaborate with multiple stakeholders with ease. Additionally, you possess:

Prior experience in facilities, property management, hospitality, or related field preferred.

Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageous.

Understanding of Facilities Management services involving the provision of both reactive and routine maintenance across the allocated portfolio with 24 hour call-out/contract requirement

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

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