Amazon Web Services (AWS) is leading the next phase of AI adoption and is seeking a hands‐on AI Specialist Solutions Architect (SSA). AWS Specialist Solutions Architects (SSAs) are technologists with deep domain‐specific expertise, able to address advanced concepts and feature designs. SSAs work with customers who have complex challenges that require expert‐level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or design an entirely new cloud‐based system. Specialist SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements and anticipating customer requirements as they work backwards from their needs. As domain experts, SSAs also participate in field engagement and enablement, producing content such as whitepapers, blogs, and workshops for customers, partners, and the AWS Technical Field. This role focuses on converting AI ambition into programs that can be delivered, operated, and scaled in production environments.
Key job responsibilities
* The AI Specialist SA team builds technical relationships with customers of all sizes and operates as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey while adopting GenAI/ML and Agentic technologies across their organization.
* Manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging GenAI/ML and Agentic projects.
* Serve as the voice of the customer, sharing their needs with regard to usage of our services and impacting the roadmap of AWS GenAI/ML and Agentic features.
* Link technology to tangible solutions, defining cloud‐native GenAI/ML and Agentic architectural patterns for a variety of use cases.
* Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g., white papers, code samples, blog posts) and evangelize and educate about running GenAI/ML and Agentic workloads on AWS technology (through workshops, user groups, meetups, public speaking, online videos or conferences).
* Lead hands‐on deep dives and technical workshops, contributing reusable code, reference architectures, and internal technical assets for the broader engineering organization.
About the team
This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end‐to‐end go‐to‐market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Basic Qualifications
* 7+ years of design, implementation, or consulting in applications and infrastructures experience.
* 5+ years of management of technical, enterprise customer‐facing resources or equivalent experience.
* 5+ years of design/implementation of production AI systems.
Preferred Qualifications
* Hands‐on experience with AWS ecosystems (including Bedrock, AgentCore, and SageMaker) to set up secure, private‐network AI environments, and practical experience implementing Retrieval‐Augmented Generation using embeddings, vector stores, and semantic search optimization.
* Able to effectively communicate across an increasing diversity of audiences internally and externally.
* Ability to influence customer and internal business decision makers as a technical thought leader.
* Cloud Technology Certification.
* Experience leading and influencing your team or organization, or experience writing low‐level drivers.
* Experience selling nascent products and services; Ability to drive solutions to difficult problems.
* Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field, or PhD.
* Proven ability to lead projects with complex challenges with extensible, operationally excellent, cost‐optimized, and aligned solutions outcomes.
* Experience in running & fine‐tuning Large and Small Language Models using advanced techniques like LoRA/QLoRA, Instruction Tuning, and RLHF to optimize for specific domain tasks.
* Expertise in architecting AI systems within highly regulated or security‐sensitive environments (e.g., Financial Services, Healthcare, Public Sector).
Acknowledgement of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Equal Opportunity Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
#J-18808-Ljbffr