About the Role:
Event Force (owned by ACESGroup) are seeking motivated casual customer service staff (event staff) to work at events held at various venues and events throughout the Greater Sydney area.
We are seeking staff with exceptional customer service skills for ushering, ticketing, sales, corporate, bar service and car park roles. Multiple roles are available commencing on Saturday 13th December with ongoing opportunities available in our growing team throughout the Summer and 2026 events season.
As a partner to a diverse range of venues, we offer shifts at concerts, theatre, sporting and mass participation events. Event Force have roles available at venues in the following locations around Greater Sydney:
- Sydney Olympic Park
- Rooty Hill
- Moore Park
- Parramatta
We are looking for fun, outgoing, skilled team members who are passionate about providing exceptional customer experiences. You must be available to commence on Saturday 13th December. Regular work opportunities may be available consistently with our permanent venue partners during the coming events season.
Applicants with similar experience providing customer service at events are strongly encouraged to highlight this in their application, including noting previous venues where they have worked.
You will be:
- Ushering
- Scanning tickets
- Managing queues
- Providing directions
- Managing car park access
- Greeting corporate guests
- Providing general customer service
What you need:
- Responsible Service of Alcohol (highly desirable) or willingness to obtain
- Customer service experience
- Similar event experience (highly regarded)
- Reliability, punctuality, and attention to detail
- Exceptional personal presentation
- The ability to follow procedures
- Great service with a smile
- Appropriate work rights in Australia
- Traffic Control (desirable)
Applicants with similar experience providing customer service at events are strongly encouraged to highlight this in their application, including noting previous venues where they have worked.
Why work with Event Force?
In addition to a fun team atmosphere at the country’s best events, Event Force also offer;
- Training opportunities (via ACESGroup internal Registered Training Organisation)
- Minimum 4-hour shifts
- Attractive rates of pay
- Flexible rostering
- Future growth opportunities/career pathways
If you are ready to join a dynamic and growing team with a company that truly values your contribution, then APPLY NOW!
Event Force is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.
Job Type: Casual
Pay: $35.00 – $45.00 per hour
Benefits:
- Employee mentoring program
Work Location: In person