Full Time | Competitive Salary + Bonus Potential
* Competitive salary and bonus potential.
* 17.5% Annual Leave Loading during periods of annual leave.
* A structured leadership team that leads by example and lives the Bradnam’s Difference.
* Extensive training and development programs to help you grow.
* Career progression opportunities—many of our leaders started in hands-on roles just like this.
* Onsite parking and a modern, well-equipped showroom.
* Employee discounts on Bradnam’ s products.
* A collaborative, supportive team that celebrates success and values every employee.
When you join Bradnam’s, you’re not just starting a job—you’re building a career with a business that values its people and rewards effort.
About the Role...
We’re a well established Window and Door supplier in the Central Queensland Region and are excited to offer an opportunity for a Customer Service and Administration person to join our Rockhampton team .
This role is all about helping customers create spaces they’ll love—whether they’re builders managing new projects or homeowners planning renovations and lifestyle upgrades.
As one of the first points of contact in our showroom, you’ll provide expert advice on Bradnam’s products, support project planning, and guide customers through the process of choosing windows and doors that suit their style and functional needs.
You’ll also collaborate closely with our Sales Representatives to interpret building plans, generate quotes, and deliver a seamless customer experience from start to finish.
No experience? Don't worry, our experienced team will provide you with all the training and knowledge necessary to help you thrive in this role.
What You’ll Be Doing:
* Welcoming customers into the showroom and helping them choose the right Bradnam’s products for their projects.
* Supporting builders, renovators, and homeowners with product advice and technical information.
* Reading and interpreting building plans and accurately entering data into quoting systems.
* Building trusted relationships by providing timely, professional, and friendly service.
* Becoming a product expert and trusted advisor to support customers through every step of their journey.
About us...
Bradnam’s Windows and Doors is a proudly Australian, family-owned business and a market leader in designing, manufacturing, and supplying high-quality windows and doors for homes and commercial spaces.
For over 45 years, we’ve partnered with builders, architects, and homeowners to bring their visions to life with innovative, stylish, and functional solutions. Our commitment to quality, service, and teamwork has earned us a reputation as a trusted name in the industry.
What We’re Looking For...
We’re looking for someone who loves working with customers and is passionate about the building and home improvement industry.
To succeed, you’ll bring:
* Customer service experience, ideally within the building, construction, or home improvement industry (Ideal but necessary as all training will be provided)
* Confidence in using quoting or data-entry systems (training provided).
* Strong attention to detail and the ability to read and interpret building plans (or a willingness to learn).
* A positive, customer-first attitude and the ability to problem-solve on the go.
* Excellent communication skills and a team-focused mindset.
* Flexibility to adapt to shifting priorities and business needs.
When you join Bradnam’s, you’ll find career stability, growth opportunities, and a supportive team culture that makes work enjoyable and rewarding.
Ready to Join the Bradnam’s Family?...
If you’re passionate about helping customers, bringing their ideas to life and want to be part of a growing, value-driven company, we’d love to hear from you. Apply now and start your journey with Bradnam’s Windows and Doors!
Be part of something bigger—start your Bradnam’s journey today!
Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
APPLY NOW!!
No recruitment agencies please
Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing an inclusive and diverse working environment. As part of the recruitment process, applicants will be required to provide evidence of their Working Rights within Australia and be willing to participate in psychometric testing and undertake a pre-employment medical assessment. As part of our recruitment process, all applicants for certain roles may be required to undergo a police check to ensure suitability for the position