About the Role
Location: South East, Melbourne
Full Time Reliever Role
Requires Control Room Endorsement on Security Licence
2 years minimum experience in Control Room
24/7 Rotating Roster
Must hold a valid driver's licence and own vehicle
Level 4 award rate
Wilson Security is expanding in Victoria, securing additional contracts that strengthen our presence in the region.
This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.
These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.
Duties & Responsibilities
Providing strong Customer Service solutions to visitors, contractors & clients
Proactively monitoring CCTV and Access Control Systems
Conducting building patrols to actively report and mitigate security & safety risk
Identifying and reporting hazards and building faults for rectification
Providing support to tenants and Facilities
Managing contractors and deliveries through dock management
Responding to emergency situations
Who We Are Looking For
Strong Customer Service Skills
Proactive and problem-solving mindset
Willing to support and step up as required into other roles
Ability to work well in a team or autonomously
Ability to work in a rotational roster (Nights/Days/Weekends)
Australian Citizen or hold Unlimited Work Rights
Demonstrated ability to prepare and write reports
Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV, Microsoft Programmes)
Availability to and physical fitness to walk and stand for long periods
Crowd Control endorsement will be highly desirable
Current First Aid & CPR Certificate
Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In ****, we were recognised by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
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