Description Authentically You Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. W Sydney, is now casting for Beverage and Food Hosts to provide high quality customer service while creating unique and vibrant experiences for our guests in our BTWN venue. We are looking for charismatic extraordinaire with a magnetic personality that draws people into the world of luxury. CORE WORK ACTIVITIES The core responsibilities include: Be the face of the restaurant – the first and last impression the guest has of us! Greeting guests as they enter and adding them on a waiting list as necessary Welcome guests warmly and personally Ensure guests are seated correctly in the restaurant according to the seating plan Communicate any important guest information to the waiting team and management Providing guests with menus and answering any initial questions Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers Engaging with guests to ensure they're happy with beverage and food service Responding to complaints and helping to resolve them Answering phone calls, taking reservations, and answering queries A good understanding of the menus and offerings Helping other positions in the restaurant as needed Providing great customer service LIFE WITH THE WORKS We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is – Life. With the Works. BENEFITS Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International Discounts on food & beverage across all our hotels Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program ‘Great Places to Work’ certified MI RECOGNITION Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. MI CAREERS SOCIAL MEDIA ACCOUNTS Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram CTA TO LEARN MORE Visit whotels.com/careers to learn more about our workplace culture and career opportunities. DIVERSITY AND INCLUSION STATEMENT Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.